Crown Risk Management, LLC, is an organization formed to assist employers with the development and implementation of sound employee benefit programs, qualified retirement plans and property and casualty programs.

Our firm's structure complements the general needs of employers in today's ever more challenging financial environment where product selection and implementation can have a significant impact on corporate profitability. Cost efficiency is achieved by applying accepted principles of risk management; retention, transfer and avoidance, in such a manner that cost is reduced while accepting reasonable risks. Crown Risk Management, LLC provides employers with the appropriate evaluations comparing both insured and self-insured alternative methods of handling risk to determine which is most suitable based on the employer's own experiences.

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Michael D. Cronin
President

Michael Cronin formed Crown Risk Management, LLC in April 2005 after being employed by RMSCO, Inc. since 1981 where he held various positions including Senior Account Representative and National Sales Manager. During his 24-year career with RMSCO, Inc. the company grew from six employees into a leading third-party administrator of self-funded medical, dental and workers’ compensation plans. When he left RMSCO, Inc. the company employed 250 claim and insurance professionals with clients throughout the country.

Michael is a registered representative with Hazard and Siegel, Inc. and was initially responsible or the Financial Services and Retirement Plan Department at RMSCO, Inc.

Prior to his career with RMSCO, Inc., Michael was an agent for Connecticut Mutual Life Insurance Company and a Registered Representative of Massachusetts Mutual Investor Service. He has been a Registered Representative since 1984. During his tenure at Connecticut Mutual, he held several positions including manager of its newly created investment division in Syracuse.

Michael is a 1970 graduate of Providence College where he completed his undergraduate degree. Currently, Michael holds licenses for life, health, and property casualty insurance in New York and several other states as well as his Series 6 and 63 licenses.

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Douglas J. Cronin
Vice President & Principal

During his ten-year career in the employee benefits and retirement planning fields, Doug has worked as a direct liaison between clients and vendors. He effectively manages client relations including administration, funding and claim issues. He also creates employee communication materials and conducts employee meetings. Doug works with a variety of employee benefits including medical, dental, group life, long- term disability, short-term disability, NYS disability and retirement planning.

Doug received his Bachelor of Arts in Business Administration from Roanoke College in Virginia and currently holds his life, accident and health license and his Series 6 and 63 licenses. He is currently a Downtown Syracuse YMCA board member, formerly overseeing the board as chair.

Jean
Jean M. Sabourin
Vice President & Principal

For more than 15 years, Jean has worked in the field of benefits and retirement planning. During this time, she has worked as a direct liaison between clients and vendors, effectively managing client relations including plan documents, administration and claim issues. Currently, Jean also assists in creating employee communication materials and conducting employee meetings.

Prior to this Jean worked as an accountant, giving her an in-depth understanding of the corporate need to minimize the financial burdens employee benefit programs cause.

Jean graduated from the University of Rhode Island with a Bachelor of Science Degree in Accounting. She then continued her education and began her Masters in Business Administration.

Jean holds her life, accident and health license, along with a property and casualty license.

Emily Beck2
Emily Beck
FMLA Administrator

Emily is responsible for implementing and managing FMLA and medical leave programs. She communicates directly with the employer and the employee, with the goal of returning employees back to work. She also ensures that the proper steps and procedures are carried out when an employee requires a leave of absence.

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Bridget Caswell
Vice President of Claims

Bridget is a New York State licensed attorney who previously worked in the personal injury and insurance defense fields. She primarily focuses on the areas of workers’ compensation and health care reform. Bridget completed her undergraduate studies at Loyola University Maryland in 2005 with a Bachelor of Arts Degree in Political Science. She then went on to complete her Juris Doctorate at Albany Law School, passing the bar exam in 2008.

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Robert Fancher
Sales Representative

Bob specializes in planning and analysis of programs and products meeting business clients’ risk management needs. His more than 25 years of experience includes underwriting positions at insurance carriers, marketing placement and sales positions, third-party administration workers’ compensation and medical self-funding experience.

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Lynne Foley
FMLA and Claims Administrator

Lynne is responsible for processing and managing short term disability benefits for clients in various states, ensuring that the proper steps and procedures are carried out when an employee applies for benefits.  Lynne also assists with Crown Risk’s Post Injury Management Program. She communicates directly with employees and the insurer, with the goal of returning employees back to work.  She is also responsible for implementing and managing FMLA and medical leave programs.

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Jessica Gwynn
Claims Coordinator

Jessica assists with Crown Risk’s Post Injury Management Program. She communicates directly with the employer, employee, and insurer to ensure the proper course of each claim, with the goal of returning the employee back to work. She is also responsible for processing and managing short term disability benefits for clients in various states, ensuring that the proper steps and procedures are carried out when an employee applies for benefits.

Susan
Susan Kurzepa
Senior Account Manager

With a vast array of more than 20 years of experience, Susan lends her expertise to managing corporate employee benefit programs, along with assisting in marketing efforts to ensure the right products and services are presented. After selection she implements the benefits using effective communication and many times is on site with employees, providing one-on-one counsel. Susan also lends her expertise to day-to-day program management including reviews and renewals.

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Joanne Landers
Senior Account Manager

Joanne is responsible for managing our corporate employee benefits programs. She assists in marketing efforts to ensure the right products and services are presented. After selection she implements the benefits using effective communication and many times is on site with employees, providing a hands-on approach perfected in her more than 15 years of employee benefits experience. Joanne also lends her expertise to day-to-day program management including reviews and renewals.

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Brittany Laxton
Small Group Representative

Brittany is responsible for processing and managing short term disability benefits for clients in New York, ensuring that the proper steps and procedures are carried out when an employee applies for benefits.  Brittany is also responsible for conducting marketing, renewals, and implementing employee benefit programs for Crown Risk’s small market segment.

Nicole
Nicole Pietrantoni
FMLA and Claims Administrator

Nicole is responsible for processing and managing short term disability benefits for clients in various states, ensuring that the proper steps and procedures are carried out when an employee applies for benefits.  Nicole also assists with Crown Risk's Post Injury Management Program.  She is also responsible for implementing and managing FMLA and medical leave programs.

 

 

Nataly
Nataly Rombel
Account Manager

Nataly is responsible for plan investment analysis and design, helping our clients meet their financial goals and objectives. She assists clients in running sound pension benefits programs and is involved in daily management practices. Not only has Nataly been gaining industry experience since 2003, but she is also Series 6, 63, and 65 registered and holds her New York State life, accident and health insurance license.

Lori
Lori Rowe
Customer Service Representative

Lori is responsible for all customer-facing initiatives involving prospective and existing property casualty commercial clients. This includes all marketing, renewal and billing functions. Additionally, she processes all medical and dependent care flex claims and administers COBRA. Lori holds her property casualty broker license and has been working in the insurance field for nearly 20 years.

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William M. Virkler Jr
Vice President

Bill has been in the financial services and employee benefits field for over 12 years. He spent over 8 years with Excellus BCBS, where he worked with large insured and self-funded groups and later managed the East Community rated and Ancillary books of business. Bill leans on that experience to help drive successful outcomes for both insured and self-funded clients. He coordinates effective strategy, administration & timely problem solving to ensure clients receive their desired results. He helps support clients on their medical, Rx & dental plans as well as workers’ compensation, short & long term disability, group life and corporate retirement planning solutions.

 

 

 

Kristin
Kristin Wall
Account Manager

Kristin is responsible for managing our corporate employee benefits programs.  She provides strategic planning and consulting support for marketing, implementation and overall plan management. With over 11 years of experience in Benefits Administration, Kristin is able to provide a hands-on approach, assisting employees on site with the implementation of selected benefits.